Frequently Asked Questions

I've never heard of Bitcoins, what exactly are they?

Developed in 2009, Bitcoin (frequently referred to as BTC) is a digital form of currency, revolutionizing the world by becoming the first online currency able to be traded between individuals without a "middle man." This means that users of the Bitcoin system are able to trade Bitcoins with one another without going through a payment processor such as a bank, allowing you the freedom to buy, sell and trade as you please. For a lot more information check How it works or the official Bitcoin site Bitcoin .

Is trading bitcoins legal?

CoinsMarkets is a deposit collector for virtual currency bitcoins (BTC), so yes. Trading and having an account with CoinsMarkets is legal.

Is my information/identity safe when using Bitcoin?

Yes! Using a system established upon obscurity and encoding, Bitcoin is extremely secure. CoinsMarkets will not dispense, broadcast, nor vend your information to any parties even when it is requested by government agencies  . CoinsMarkets WILL NOT disclose information relating to user activity and/or contact information . Since your personal Bitcoins are maintained on your computer, it is imperative that you take additional steps to ensure that your Bitcoin wallet remains protected from users other than yourself. You should take the necessary precautions to keep your own Bitcoin wallet (on your computer) safe from third party access.

What role does Coinsmarkets.com play in the process?

CoinsMarkets serves as a platform for individuals interested in buying and selling Bitcoins using an assortment of world currencies.

How do I get started?

Simply sign up for an account on our website- don't worry, it is absolutely free! Once you have created your account you need to place funds into the account using an approved means of deposit. You are now ready to begin purchasing and selling Bitcoins on the CoinsMarkets website. CoinsMarkets trade system will always match your offer with the optimal benefit for you.

Do you accept any alternate forms of payment such as Debit/Credit Cards?

For the moment only coin trading. Will keep you updated on this , we will add real currency soon.

How long before I receive your reply on a feedback question?

We try our best to reply within an hour. It may take up 8-10 hours to reply.

Have questions? Contact us:

Chat: support

Ticket system: coinsmarkets.com/


















































Stake again disabled

Time : 2017-06-20
We have tested enhanced stake , now we are fixing all minor issues that we faced .So stake is disabled for the moment ,
All stacked coins are counted and will be credited once we switch on stake again .

VirtauniqueCoin disabled

Time : 2017-06-19
After dev request we disabled VirtauniqueCoin trade until futher notice .

Stake Online

Time : 2017-06-18
Staking is back online again with optimized algorythm , now you can track your stake @ Deposit History overall stake stats and more details about how it work @ stake page .
* Note all staking generated in the last 3 days while staking was offline were credited .

Pair UNF/BTC Removed

Time : 2017-06-17
After Dev request we removed Pair UNF/BTC , please cancel all your active trade and withdraw your UNF coins . Regards

Stake and POS coin future improvement

Time : 2017-06-14
Currently Staking is disabled for all POS coins , we are working on improving staking feature and improving the code .Please bear with us

Server issue * fixed

Time : 2017-06-01
Due to issue in our datacenter , trading is off , we are working to restore it asap .datacenter fixed issue trading resumed . thanks.

Newly Listed
SocialCoin SOCC
LiteBitcoin LBTC
Info Coin INFO
Bitcoin Planet BTPL
Denarius DNR
Unify UNF
KingNCoin KNC
GeyserCoin GSR

Our advantages:


email Support

Log json format :

Full trade log json format